Consumer Council

About Consumer Council

The Consumer Council is committed to enhancing consumer welfare and empowering consumers to protect themselves, by acting as an advocate for consumer interests, facilitating constructive discussion and promulgation of pro-consumer policies, and empowering consumers to help themselves.

What service have we provided?

Conducted the mindPowerTM Innovation Program for the Senior Consumer Protection Officers focusing on:

  1. Brushing up self-awareness

  2. Take up more challenges

  3. Uplift Management Skills

What were the results?

On a scale of 1 to 5, with 1 being Poor and 5 being Excellent:

  • 93% of participants indicated 4 or 5 for the course achieving the overall objective

  • 93% of participants indicated 4 or 5 for the activity on Effective Communication

  • 89% of participants indicated 4 or 5 for the Methodology being shared